Team & Careers
Team & Careers
Our team is organized around customer touchpoints, not internal functions. Each area takes direct responsibility for customer issues.
Structure and Responsibilities
| Area | Responsibilities | Contact Email |
|---|---|---|
| International Trade | Handles export inquiries, quotations, contracts and documentation. Divided into regional groups: Southeast Asia, Middle East, South America, Africa, CIS and Europe. | sales@ugbsteel.com |
| Technical Support | Advises on material selection, standards equivalence, machining plans and drawing review; participates in technical clarifications and quality claims. | tech@ugbsteel.com |
| Production Planning | Manages scheduling and delivery deadlines, coordinates rolling, finishing and machining, and organizes production in stages according to project milestones. | plan@ugbsteel.com |
| Quality Control Center | Responsible for incoming raw material and outgoing finished product inspection, issuance of guarantee certificates and traceability management, in coordination with third-party on-site inspections. | qc@ugbsteel.com |
| Logistics and Documentation | Responsible for space booking, port consolidation, cargo supervision and documentation preparation, commercial inspection and certificate of origin management, and in-transit and arrival tracking. | logistics@ugbsteel.com |
| After-Sales Service | Responsible for supporting destination receipt, receiving and resolving quality objections through to closure, leading root cause analysis and follow-up on improvement actions. | service@ugbsteel.com |
Open Positions
| Position | Key Tasks | What We Value |
|---|---|---|
| Foreign Trade (Southeast Asia / Middle East) | Development and follow-up of regional customers, quotation calculation and contract execution | Ability to interpret technical specifications and willingness to work long-term in the same market |
| Technical Support Engineer | Advisory on material selection, standards comparison, machining proposals and resolution of quality objections | Background in metallurgy or materials, with plant experience |
| Logistics and Documentation Specialist | Cargo booking, port consolidation, cargo supervision, documentation and export compliance | Familiarity with letter of credit terms and processes at major export ports |
| Production Planning Specialist | Scheduling and deadline confirmation, coordination of rolling and machining processes | Deadline-sensitive, accustomed to talking with data |
Send CV tohr@ugbsteel.comIn the email subject line, state "position + name + years of experience". We will respond within one week if an interview is scheduled.
Related Pages
Need a quote or technical support?
Tell us the product, material, specifications, quantity and destination port; we will respond with an FOB / CIF quotation within 24 h.